Serving Haywood and Buncombe County, NC 828-788-1510
Finally, Housekeepers That Clean Your Home The Way You Like It!
About Black Bear Housekeeping
What We Offer and Believe
Black Bear Housekeeping is a premier housekeeping service in the North Carolina counties of Haywood and Buncombe. Our customers enjoy green cleaning services that exceed the typical housecleaning experience!
We believe that when our customers enjoy fresh outdoor mountain air, they also expect their homes to be clean and fresh, free of chemicals and toxins. Many of our homeowners live in other states and need a company they can trust to provide service of consistently high quality, so that they are confident that they and/or their guests will have a pleasant experience when they arrive home.
Our customers receive exceptional home detailing and services are competitive, even though our products and services far exceed current standards.
Trust us to only use eco-friendly products. All of our detailed and precise cleaning routine is completed within the same day. Call us to learn more.
Our Commitment to You
Our three-point quality control system consists of: an initial inspection, drop in inspections during scheduled housecleaning, and customer follow-up. Customers enjoy a seamless and consistent experience of freshly detailed cleaning.
If any customer is not satisfied, the director of quality will investigate the concern by contacting the customer to discuss the concern and schedule a re-clean, and will follow up with the customer once the job is redone. This is our guarantee, and we value customer trust.
Black Bear Housekeeping is leading western North Carolina into a new millennium of exceptional housekeeping practices. Our service delivers exceptional green products for healthy living, highly trained housekeepers, and a three-point method of quality control, enabling us to stand out from other local services.
Our Leadership Team
Black Bear Housekeeping Director of Sales, Joshua Hoogerwerf, knows how to find timely solutions and provide a high level of customer service. He strives to match each customer with the right services and housekeepers.
Josh is a third-generation admirer of the Smoky Mountains, and he enjoys helping others in the area find the services they need. He is also a CISCO-certified technology systems network architect!
Black Bear Housekeeping Director of Quality, Stephanie Hoogerwerf, has super vision when it comes to details of housekeeping. Stephanie holds a B.A. in Psychology, and she understands the importance of communication, values, and commitment in business relationships.
She provides the key to consistent customer satisfaction. Housekeepers love her gentle support of their hard work.
Black Bear Companies, LLC Owner, Brian Engle has over 20 years of successful small business ownership experience.
With a B.S. in Business Administration and 40 years of experience in sales, leadership, and customer service, Brian has developed a new vision for exceptional and innovative local housekeeping service for homeowners in Haywood and Buncombe counties.
Black Bear Companies, LLC Owner, Denise Engle has over 20 years of experience in education, leadership, project management, and creative thinking strategies. Denise has a B.A. in English and M.Ed. in Education.
She believes that everyone deserves to have a home free of chemicals and filled with fresh air, and she is determined to find green solutions to help make that happen! She has very high expectations of the quality of work completed by her housekeepers.